Product Warranty Policy – Ammuta.com

Effective Date: 01.08.2025

At Ammuta.com, we are committed to offering high-quality products and ensuring customer satisfaction. This Product Warranty Policy outlines the terms and conditions under which we provide warranty support for eligible items purchased on our platform.

1. Warranty Coverage

Warranty coverage is product-specific and will be clearly mentioned on the product page if applicable.

Covered under warranty:

• Manufacturing defects
• Non-functional or faulty parts
• Quality issues not caused by misuse or external damage

Not covered under warranty:

• Damage caused by misuse, negligence, accidents, or modifications
• Normal wear and tear, fading, or degradation due to time or environmental factors
• Consumable items (e.g., batteries, filters, etc.), unless explicitly mentioned

2. Warranty Period

Product Type

Warranty Duration

Electronics/Accessories

6 to 12 months (as specified)

Fashion & Apparel

No warranty unless mentioned

Home Products

3 to 6 months (if applicable)

Please refer to individual product pages for exact warranty duration and terms.

3. How to Claim a Warranty

To initiate a warranty claim:

1. Email support@ammuta.com with:
   • Order ID
   • Product name
   • Clear photos/videos showing the defect
   • Description of the issue
2. Our team will verify your claim within 3–5 business days.
3. If approved, we will offer:
   • Free repair or replacement, or
   • Store credit or refund (if replacement is unavailable)

4. Return Shipping for Warranty Claims

• In most cases, we will arrange a free reverse pickup.
• If not available in your area, you may be asked to self-ship the item. Shipping costs may be reimbursed after claim approval.

5. Third-Party Brand Warranty

Some products sold on Ammuta.com may be covered by the manufacturer’s warranty. In such cases:

• You may need to contact the brand directly for warranty claims.
• We will assist you by providing invoices or product details when needed.

6. Limitation of Liability

Ammuta.com is not liable for any indirect, incidental, or consequential damages caused by the use or misuse of any product, even if covered under warranty.

7. Contact Us

For all warranty-related queries or support:

Ammuta Customer Support
Email: support@ammuta.com
Phone: +91 9493611345
Website: www.ammuta.com